Risk management (student)
Enseigné | enseigné |
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Catégorie | cours |
Cours de Julie Chaumard
How to manage risk ?
1. Basic Definition of Risk
- Risk is a combination of two elements: probability of occurrence and impact
- Formula: Risk = f(probability, consequence)
- Risk can also be defined as: Risk = f(hazard, safeguard)
- What types of risk
- technical
- planning
- business
- budget
- quality
- regulatory
- security
- availability of raw materials, services or supplies
Risk Component Calculation
Probability (P)
Scale from 1 to 5 where:
1 = Very unlikely (1-20%)
2 = Unlikely (21-40%)
3 = Possible (41-60%)
4 = Likely (61-80%)
5 = Very likely (81-100%)
Domain statistics can be studied to get indicators.
Practical example:
- Risk of App Store delay for a mobile app:
- Statistically, 70% of new apps get feedback
- Therefore Probability = 4 (Likely)
Impact (I)
Scale from 1 to 5 where:
1 = Minimal (Negligible impact)
2 = Low (Limited impact)
3 = Moderate (Significant impact)
4 = Major (Serious impact)
5 = Critical (Catastrophic impact)
Practical example:
- Impact of a server crash:
- Loss of all connected users
- Revenue loss during downtime
- Reputation damage
- Therefore Impact = 5 (Critical)
Risk Score
Formula: Score = Probability × Impact
This gives a scale from 1 to 25:
1-5 = Low risk
6-12 = Moderate risk
13-19 = High risk
20-25 = Critical risk
Usage Tips
- Always evaluate with a team for more objectivity
- Regularly reassess scores
- Document the reasons for your assessments
- Use historical data when available
3. Risk Management Includes 5 Main Aspects
- Risk planning
- Risk identification
- Risk analysis
- Response strategy development
- Risk monitoring and control
4. Risk Response Strategies
For negative risks:
- Avoidance: change the plan to eliminate risk
- Mitigation: reduce probability or impact
- Transfer: have a third party bear the risk
- Acceptance: accept potential consequences
For opportunities:
- Exploitation
- Sharing
- Enhancement
- Acceptance
5. Key Management Principles
- Be proactive rather than reactive
- Integrate risk management into all project processes
- Document through a Risk Management Plan (RMP)
- Train staff appropriately for their roles
- Implement tracking indicators (earned value, program metrics, schedule tracking)
6. Monitoring and Control
- Establish cost, technical performance, and schedule indicators
Example/Exercise
Exercise: Development of a Photo Sharing Mobile Application
You are leading a team that needs to develop a mobile photo sharing application in 4 months. The application must allow users to take photos, modify them with filters, and share them with their friends.
Open a Docx Microsoft document and create a risk management plan.
Part 1: Risk Identification
Instruction: Identify potential risks in each category:
Part 2: Risk Analysis
Instruction: Probability, impact, and score
Part 3: Response Strategies
Instruction: find response strategies and transformation into opportunity
Part 4: Monitoring Plan
Instruction: develop a monitoring plan
Part 5: Contingency Plan ("just in case" or "Plan B")
Instruction: develop a Contingency plan
Answer
Exercise: Development of a Photo Sharing Mobile Application
You are leading a team that needs to develop a mobile photo sharing application in 4 months. The application must allow users to take photos, modify them with filters, and share them with their friends.
Open a Docx Microsoft document and create a risk management plan.
Part 1: Risk Identification
Instruction: Identify potential risks in each category:
I can help you identify a few risks
Technical Risks
- Incompatibility with certain iOS/Android versions
- User data storage issues
- Exceeding planned storage capacity
Regulatory Aspects
- Non-compliance with GDPR or other local regulations
- Inadequate storage of personal data
- Data localization issues (some countries require local storage)
Security Aspects
- Data leaks
- Unauthorized access
- Data loss
- Storage system vulnerabilities
Planning Risks
- Delay in photo filter development
- App Store approval time longer than expected
- Third-party API integration more complex than anticipated
Business Risks
- Direct competitor appears before launch
- Server costs higher than expected
- Slower user adoption than expected
- Quality performance
- the download of the photo could take too long
- display the photo could take too long
Part 2: Risk Analysis
Instruction: Probability, impact, and score
Example analysis for three major risks:
Risk | Probability (1-5) | Impact (1-5) | Score (P×I) |
---|---|---|---|
App Store delay | 4 | 3 | 12 |
High server costs | 2 | 4 | 8 |
User data storage | 3 | 5 | 15 |
Part 3: Response Strategies
Instruction: find response strategies and transformation into opportunity
For App Store delay (Score: 12)
- Strategy: Avoidance
- Actions:
- Study store guidelines in detail
- Prepare submission in advance
- Plan for specialized consultant review
- Include 2-week margin in planning
For user data storage (Score: 15)
- Mitigation
- Architecture
- Use scalable storage system (e.g., AWS S3)
- Monitoring
- Monitor storage usage
- Security
- Data encryption
- Strong authentication
- Regular security audits
- Architecture
- Transfer strategy
- Use established cloud services (AWS, Google Cloud, Azure)
- Subscribe to cyber-risk insurance
- Partnership with data storage experts
Transformation into opportunity
- Higher than expected server costs
Transformation into opportunity:
- Motivation to develop more efficient architecture
- Development of cloud optimization expertise
- Direct competitor appearance
Transformation into opportunity:
- Learning from competitor's mistakes
- Motivation to accelerate innovation
- Opportunity to clearly differentiate
Part 4: Monitoring Plan
Instruction: develop a monitoring plan
- Technical Indicators
- Image processing time
- Crash rate
- Memory usage
- Planning Indicators
- Team velocity
- Burndown chart
- Key stage validation delays
- Business Indicators
- Infrastructure costs
- User acquisition rate
- User retention
For user data storage
- Technical Metrics
- Storage utilization rate
- Business Metrics
- Storage cost per user
- Stored data/active users ratio
- Storage growth rate
Part 5: Contingency Plan ("just in case" or "Plan B")
Instruction: develop a Contingency plan
For user data storage
- Short term
- Rapid increase in storage capacity
- Temporary limitation of storage per user
- Emergency data compression
- Long term
- Migration to new storage solution
- Data architecture restructuring
- Storage process optimization
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